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Barracuda PhishLine is a valuable tool used by organizations to enhance email security awareness and train employees to identify and …
Barracuda Security Awareness TrainingFormerly Barracuda Phishline
Overview
What is Barracuda Security Awareness Training?
Barracuda's Security Awareness Training (formerly Barracuda Phishline) provides a suite of applications supporting phishing social engineering simulations with data analytics for evaluation of results as well as targeted training and education to boost readiness. PhishLine was acquired by Barracuda in…
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Popular Features
- Phishing Simulations (38)7.474%
- Security Reporting (39)7.373%
- Training Content Library (39)7.171%
- Training Gamification (34)6.868%
Pricing
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What is Barracuda Security Awareness Training?
Barracuda's Security Awareness Training (formerly Barracuda Phishline) provides a suite of applications supporting phishing social engineering simulations with data analytics for evaluation of results as well as targeted training and education to boost readiness. PhishLine was acquired by Barracuda…
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- Setup fee optional
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
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Alternatives Pricing
What is KnowBe4 Security Awareness Training?
KnowBe4 is a security awareness training and simulated phishing platform used by more than 65,000 organizations around the globe. Founded by IT and data security specialist, Stu Sjouwerman, KnowBe4 helps organizations address the human element of security by raising awareness about ransomware, CEO…
What is PhishingBox?
PhishingBox headquartered in Lexington provides a Security Awareness Ecosystem through a suite of tools and services to implement and maintain a high-level security awareness training program. Key components include a phishing simulation tool, security awareness training, a learning management…
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Product Details
- About
- Competitors
- Tech Details
- FAQs
What is Barracuda Security Awareness Training?
Fight phishing and other potentially-devastating attacks that can slip through security gateways. These evolving and sophisticated attack techniques, designed to fool employees, put your business at risk for data loss, financial fraud, and embarrassing exposure. The solution helps to transform employees from potential victims into a layer of defense with Security Awareness Training from Barracuda (formerly Barracuda Phishline).
Barracuda Security Awareness Training Features
- Supported: Multivector simulation campaigns
- Supported: Customizable Templates
- Supported: Advanced Interaction Tracking
- Supported: Educational Content Library
- Supported: Incident Response Capacities
- Supported: Reporting and Analytics
- Supported: Mail Server/ LDAP Integration
- Supported: Advanced Interactions
- Supported: Administrative Features
- Supported: Dedicated Consultant Support (Optional)
Barracuda Security Awareness Training Competitors
- KnowBe4 Security Awareness Training
- Infosec IQ
- Defence Works
Barracuda Security Awareness Training Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | No |
Frequently Asked Questions
Barracuda's Security Awareness Training (formerly Barracuda Phishline) provides a suite of applications supporting phishing social engineering simulations with data analytics for evaluation of results as well as targeted training and education to boost readiness. PhishLine was acquired by Barracuda in January 2018, and is now part of Barracuda's security portfolio.
KnowBe4 Security Awareness Training and Infosec IQ are common alternatives for Barracuda Security Awareness Training.
Reviewers rate Phishing Simulations highest, with a score of 7.4.
The most common users of Barracuda Security Awareness Training are from Mid-sized Companies (51-1,000 employees).
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
Barracuda PhishLine is a valuable tool used by organizations to enhance email security awareness and train employees to identify and prevent phishing attacks. By conducting quarterly assessments, users have been able to identify problem users, assign training, and track completion efficiently. The training material provided by PhishLine has proven effective in educating staff on how to recognize and avoid spam and phishing emails. Moreover, organizations appreciate the compliance support offered by Barracuda Security Awareness Training, particularly for HIPAA compliant organizations where security awareness training for users is crucial. With different training types available for users, managers, and C-level executives, organizations can effectively target their training efforts.
The flexibility of the product in using pre-made content or creating custom content has been highly beneficial to users. Moreover, the ease of setup and convenient training videos provided by Barracuda Security Awareness Training have made it a preferred choice for companies looking to educate their employees on security risks both in enterprise and home environments. Through regular phishing simulations, this product promotes email security awareness among employees and helps them develop the skills to spot malicious emails effectively. Users have found Barracuda PhishLine helpful in training staff to recognize dangerous emails and potential threats, securing accounts, and preventing data breaches. Additionally, the trend analytics and behavior matrix offered by Barracuda allow users to monitor individual user behavior and assess security risks accurately.
Attribute Ratings
Reviews
(1-25 of 34)Companies can't remove reviews or game the system. Here's why
We started using Barracuda PhishLine after some of our competitors got phished and suffered from severe downtime. We used to inform our users by mail and intranet messages, but you have no idea if the users get the message. Barracuda PhishLine shows us if our users are aware and paying attention to the risks of phishing emails or not. And by testing the users, we get to inform and train them. Double win. The bonus: it is included in the Total Security package.
- It fits directly in the line of email security products.
- You get a community and good documentation.
- New templates arrive weekly.
- It is available in multiple languages, also dutch.
- The administrator interface is complex.
- [In my experience] The first campaign will fail because the start is too complex. It lacks a guided wizard.
September 21, 2022
Reinforced awareness
Helps to make companies aware of how a security breach is a mail away. With campaigning and results, we can show how email security is important in today's society.
- Campaigning
- Platform
- Library
- Responsiveness
- Languages
- Customization is not easy
This product can be used in order to educate people on how to be more aware of security risks in enterprise and home environment.
- Training implementation
- Custom templates
- Default libraries
- Responsiveness
- User interface
- Customizing campaigns
June 15, 2022
Catch a Phishline!
We regularly send out Phishline campaigns to our users to gauge engagement and then implement training sessions with our users. It's a great way to see if the security training and awareness you are providing your users are paying dividends.
- Great library of examples.
- Great library of training materials.
- Very powerful and customizable.
- Superb way of providing stats and details on our campaigns.
- Make the interface less confusing. It's almost too powerful which leads to confusion.
We use this to help train our users about phishing and other forms of email attacks, as well as the general risks of cybercrime. This helps to strengthen the last line of defense - the human behind the keyboard. The tool also allows us to test our endpoint protection products using the collection of file-based attacks.
- USB key attack testing
- Training and reporting
- SMS attack testing
- The interface is very dated and cumbersome
- Setup was not as simple as it should have been
- Some of the training that is supplied has a thick American accent which puts users off
I use the product to help our employees to distinguish a fake email from a real email. We receive lots of phishing emails, for example, from banks, and from the government. Sometimes our users are prone to click on a false link, and lots of possible "wrong" things can happen. We, of course, have endpoint protection but training the "human" firewall is always the better option.
- The software helps us create emails that look exactly or almost exactly the same as the phishing emails we found in our email gateway.
- We already use the ESS gateway from Barracuda Networks, and in the TEP bundle, this software is included, so it's not that much work to also configure this.
- In the software, we can see reports on how our users performed. We can make a selection of users that are more prone to click on "false" links, and this way, we can help them individually.
- The software is rather difficult to work with. Lots of options are a little bit "hidden" and are difficult to find.
- Lots of URLs are blacklisted sometimes. We are kept in the loop but changing to other URLs that are not blacklisted is very resource-intensive.
- I feel that the architecture of the software is a little bit old.
We experienced some problems in the past with targeted phishing mails. We use Barracuda Security Awareness Training now to train our users to recognise fake and harmful mails. On a regular basis, we also send out a training campaign with some video material to educate them about this.
- We can create our own campaigns using mails that are regularly received
- We can add our internal resources as landing pages
- We can send out video material to train our staff
- As a non IT-er, it is not always simple to use the interface
- Sometimes it is not very fast
- Sending out mails to large databases feels tricky
We use Barracuda Security Awareness Training to protect our brand against impersonation attacks. We see that there are attacked phishing emails sent with our brand to our customers to harvest money. We want to protect our customers by sending out phishing campaigns to create awareness.
- Easy to create address books
- Templates are already available in the library
- Training campaigns are easy to send out
- Not always a very fast interface
- Sometimes difficult to find the right menus
- Administration interface is quite difficult
April 29, 2022
Awareness will make a difference
Companies need to be aware of how a security breach is a mail away. With campaigning and reporting we can show how email security is important in today's society and also train people.
- Reporting
- Scenario's
- Not only email phishing
- Customization is not easily coded
- Responsivess
- Interface
April 29, 2022
Lowered security risks due to awareness
We use Phishline as awareness training for our employees and also customers. This helps the users to be aware of the details which can lead to phishing.
- Campaigns
- Library
- Training
- Responsiveness
- Language support
- Templating
April 29, 2022
Good Email Security Suite for users of Office 365
We regularly use Barracuda to test employees to see if they are susceptible to being tricked by phishing scams received in their email inbox. It is a useful tool especially in that it allows us to produce custom tests and provide management with useful statistics so that certain employees who need more security awareness training can be identified.
- Allows customised emails messages
- Allows meaning result analysis
- Provides a useful deployment mechanism
- Allows control over the process so that we can target specific teams
- Provide a more diverse range of templates
April 28, 2022
Easy and Manageable Cyber Security Training
Staff is sent a weekly or fortnightly training module over a 1-2 month period. Then an email simulation is sent to determine how many staff members click on the "fake" email. The click-through rate is relatively low. We currently have an in-house yearly one-hour mandatory training session around Cyber Security and use Barracuda Phishline to supplement this throughout the year.
- Up to date cyber security information in user level language
- Automation of the program
- Statistical information
- Setting up the Campaigns - it is clunky
- The schedule automation is clunky
April 27, 2022
Enterprise product for small-to-medium businesses
Recently, Barracuda has implemented further training scenarios including questions that have helped to ensure better-standardized training. Our requirements for CMMC and PCI training are much better today using the Barracuda Security Awareness Training. Most employees are not technologically savvy and require extensive and consistent training to ensure safer technology operations for their daily work. This has also helped our organization to stay ahead of the curve, requiring less one-on-one training and building a consistent diet of training using the tools Barracuda provides. In the last 3 years due to multiple economic and health-related issues for the public, manpower and in-person training have been lacking. Thanks to BSAT we have bridged that gap by providing consistent training to spot phishing, ransomware, and multiple other threats. Continuing to help our staff both in the office and remote became very time-intensive due to varying schedules. Now users can work in the training during their workweek, and within their own schedules ensuring both personal and organizational protection.
- Easy to use interface for Administrators to build training campaigns and deliver them within scheduled timetables.
- Ease of use in connecting to organizational Active Directory for address book builds and refresh.
- Everyday users understand the training provided, and the short time for delivery (typically less than 5 minutes) for completion helps users to fit it into tight schedules.
- Providing animated templates for custom campaigns would be helpful, potentially a "builder site" where templates could be put together with custom questions/answers.
- Reporting through functional could use some work. We typically create phishing tests to help our users learn how to spot concerns, and the reports do not provide who actually "reported" the phish as opposed to who did not. This has been a year-long request to Barracuda, and the same issue is present in our campaigns as well.
- We would love to see an annual release of new training topics and campaign ideas.
April 27, 2022
Phishing Protection
We use Barracuda's Awareness Training internally to help keep us up to date regarding the latest phishing threats across all departments in our organization. We also sell the product to our customer base.
- Impersonation examples
- preventing clicks on malicious links
- social engineering attacks
- none
April 27, 2022
Barracuda Security Awareness Training works!
We use the training to create awareness among our users. We have about 300 users who go through the training on a regular basis. We did notice an increase in awareness. We receive much more feedback about suspicious emails, pop-up messages, notifications on websites, etc. The training definitely helped to increase people's alertness.
- Describes the security threat well
- Communicates the content in an easy to understand way
- Offers a variety of trainings
- The #1 feedback I receive from users is that they have limited time for training. It would be nice if the training would be offered in 3-time categories (e.g. up to 3 minutes, up to 5 minutes and up to 10 minutes). This way user's can select a category that matches their availability.
April 27, 2022
Awareness training in a suite that you need.
We use it to send out monthly security checks to our employees to keep the awareness of spam, phishing, and impersonation email attempts. The Barracuda Security Suite does a lot of the heavy lifting to prevent phishing emails pass.-through, but it's nice to keep employees on their toes. If something does get passed to an employee during the Barracuda phishing test, the follow-up awareness training is extremely helpful
- Simulated email threats that can be customized to meet your needs
- Follow-up awareness training for the employees
- Overview details of the campaign, user Behavior and customizable reports
- More templates and more non-suspicious email addresses to Launch campaigns
We currently use it for phishing awareness campaigns which are conducted on a semi-monthly basis. We've also utilized the USB drop feature which is another handy feature.
- Managing Campaigns
- Great repository of KBs
- Different languages
- Different forms of campaigns, flyers, attachments, etc
- Easier flow for creating campaigns
- Easier way to use attachment manager
April 26, 2022
Security Awareness Training for Everyone.
As a HIPAA compliant organization, to comply, we must employ security awareness training for our users. Barracuda Security Awareness Training solves the compliance problem while simultaneously educating our users about keeping our users, devices, and infrastructure safe. Security awareness training offers more than just HIPAA-focused training as well. We are able to use Barracuda Security Awareness Training to target users, managers, and C Level users with different training types.
- Training
- Console management.
- Targeted training.
- Compliance needs.
- More material.
- Better targeting.
- Testing
We use Security Awareness training to train our staff towards targeted Phishing campaigns for our sector. We also offer the product to our partners
- Extensive library
- Training possibilities
- Customizing
- Sometimes difficult to customize (CSS)
- Difficult to manage multiple campaigns
- Not always very responsive
April 21, 2022
Best Cyber Awareness Solution
Our main purpose for using Phishline was to reduce the amount of times our users accept and open Phishing emails. Emails from Support and executives were not cutting it. Phishline helped us identify problem users and to provide training to them directly. It has helped us immensely!
- Barracuda Phishline was very helpful in identifying the problem areas in our staff
- Reporting help raise managements awareness
- Easily monitor the individual user behaviour and access any security risks
- Navigation of the application could be greatly improved upon
- Setup documentation to be lacking
- Technical support is helpful but I would like to be able to do more without contacting them
April 21, 2022
A useful tool
It saves a lot of time it blocks a lot of SPAM and phishing attacks
- The reports are great.
- Helps identify which users need security training
- Initiating a campaign is a quick process
- I find the templates are not easy to use or modify I am not skilled in HTML. They are also outdated and hard to search through
- the user interface is very old fashioned could use a facelift and simplification
- Configuring the campaign is complicated and should be easier to reuse
April 21, 2022
Great security awareness platform
The product is a good addition to show todays growth in phishing emails, which we use internally and externally to train and educate people to be able to recognize those type of mails/attacks.
We ourselves use it internally as we also implement it at our partners. Pishline has a good library of resources available and also we use self-made templates to correspond better to the user environment.
We ourselves use it internally as we also implement it at our partners. Pishline has a good library of resources available and also we use self-made templates to correspond better to the user environment.
- Custom templating
- Wide library available by default
- Training implementation
- Amount of domains available
- Templating can be tricky
- Landing pages
- Responsiveness of the user interface
April 21, 2022
Legacy product trying to stay relevant
Used to run monthly training campaigns and user training, has a lot of customization available and that's also the main issue, it's too complicated to dip in and out of. It requires a significant amount of effort to learn and get the most out of it. Support is great and very quick to solve any issues the product has. It's not fully integrated with the rest of the barracuda products and has a separate MFA and separate look/feel.
- 365 Address Sync option
- Ability to have content groups
- Many different landing pages
- Entire interface needs an overhaul
- More Wizards needed
- Ability to set up automated monthly testing
We use the solution to send out phishing mails to train our employees. We also sell the product to our customers and help them to implement the solution.
- Large library of existing templates.
- Lots of options to finetune delivery of emails.
- Designed for large amount of end users.
- Not very intuitive.
- Not easy to make own landing page designs.
- Not so responsive sometimes.
April 21, 2022
Realistic phishing simulations and bespoke user training
Our overall experience with Barracuda was very positive. We could easily find all the content covering our security policies. Our compliance team was able to set up real-life scenarios to train and keep all our staff aware of email phishing security threats against 13 types of phishing attacks. We could easily monitor the individual user behaviour and assess any security risks. Its trend analytics and behaviour matrix impressions with its reports and dashboards are remarkable. They allow you to track the user behaviour and alert you so that you can set up appropriate follow-up awareness training and reduce any risk of a user falling for a phishing attack.
- Analytics and reporting.
- Individually-tailored user training.
- Realistic phishing simulations.
- Can take a while to set up and launch a campaign compared to the competition.